Dave Manning, B.Eng.Mgt, MBA
Technology Leader, Enterprise Architect, Strategy, Innovation
Technology Leader and Architect with more than 20 years of demonstrated success leading Application, Infrastructure and Solution Architecture as well as extensive IT transformation and modernization experience. A well-respected leader who provides valuable insight and guides key technical and business decisions. Inspired to learn and work with new, leading-edge technologies and to invest himself in the success of his clients. Expertise in business process and technical consulting across several industries. Decision making that solves immediate business issues and long-term strategy.
WatServ (a Centrilogic company) – October 2021 to Present
Director of Architecture
Responsible for building and supporting a high performing Architecture team aligned to market demand - recruit, onboard, retain, support and coach IT solution architects.
Oversee and lead the team to develop and deliver comprehensive cloud systems and solutions and the supporting infrastructure required across a variety of business sectors and technical domains including Client Architectures, Cloud Solution Architectures, Network and Security Architectures, IoT and Data Architectures
Allocate resources to pursuits and delivery, balancing availability, and skillsets
Build and review proposals / SOWs to ensure a high level of quality from both a technical and business perspective
Expand and develop technical offerings, clearly articulating and demonstrating business and technical value of our capabilities to clients.
Spearheaded the implementation of Multi-Tenant AWS Environment Buildout, inclusive of: Control Tower, Self-Managed and Vendor Managed Account models, comprehensive Governance and Security, Shared Network Services Architecture using Transit Gateway, including Palo Alto NGFW. Knowledge Transfer for Managed Services support team.
Lead solution architecture and consulting on large, strategic clients
Work closely with clients to align to their business strategy, prioritizing IT projects based on business value
Bring a proactive, technical advisory voice to clients, helping to uncover improvement opportunities in their current environment and discuss emerging cloud technologies
Build comprehensive IT roadmap for clients, aligned to their strategy and the specific priorities in their environment, providing direction for change in operational processes and architectures
Work closely with the account leadership and executives to contribute to account and program/project planning
Cloud – AWS, Azure, Hybrid
IT Service Management
OS, Middleware, DB
CGI Inc. – July 2015 to Oct 2021
Director, Consulting – Enterprise Architecture, Technical Strategy, Innovation
Responsible for a team of Architects within the Greater Toronto Area, Public Sector.
As an Enterprise Architect was responsible for leading teams to develop and deliver comprehensive systems and solutions and the supporting infrastructure required in a combination of business sectors and technical domains. Evaluated business goals, provided assessments, set direction, conceived systems architectures, developed proposals and provided consulting. Accountable for independent recommendations and decisions affecting a broad range of enterprise architectures and business applications together with enabling IT and the corporate infrastructure to provide it.
Provided council to account leadership and executives, tying technology details to business decisions in easy to understand terms
An account leader who can leverage technical breadth and depth in solutions, contract development and negotiations, resulting in multi-million dollar renewals and extensions
Sought to understand and evaluate the underlying business goals of the client
Provided new directions in operational processes and infrastructure architectures
Developed tactical plans to migrate from the existing base to the target architecture
Developed/sold proposals to Client’s senior management and technical staff
Evaluated technology opportunities for new Customer product offerings and recommended to Clients the business/technology potential
Provided Technical Solutions Architecture on many successful RFP bids across the GTA as needed. Led Infrastructure assessment engagements for clients as required as they positioned themselves for future cloud infrastructures and architectures. Impact award winning leadership and excellence in consulting (COVID 19 mobilization response).
Custom Hosting Services, IBM Canada – 2008 to 2015
Senior IT Architect
Worked closely as part of the Senior Team to manage a hosting business of 180 applications on 800 servers in 5 data centres. Supported a consistently profitable portfolio with a total contract value of $110M for a variety of internal IBM clients such as Express Portal, Global Solutions Architecture Repository (GSAR), World Wide Events (WWE), Edge Information Warehouse (EIW) and World Community Grid, as well as commercial clients like BMO, CIBC, Cummins, The Co-operators and WSIB.
Led a team of 20+ Architects globally and governed end to end technical hosting solutions, working with clients and the delivery teams from the engagement phase through to production, resulting in a profitable portfolio.
Guided team to effectively gather, clarify and validate solution requirements, build the solutions, and ultimately obtain sign-off on the solutions. Reviewed architecture and led the delivery teams ensuring timely builds, implementation, configuration and security compliance to our global security standards: ITCS104 and GSD331.
Developed common, consistent deliverables for transition projects including Solution Design Documents, Architecture Diagrams, Network Diagrams, Implementation documentation and cutover plans, ensuring standard deliverables across projects on the accounts and alignment with industry standards like TOGAF.
Provided guidance and direction to the other Architects, specifically focused on transforming the business using automation, virtualization, driving changes in process, technology and standards and generated annual profits of up to $4M and cost savings of $2M as a result.
Influenced the team to adapt behaviors and processes that strengthened partnerships with clients, solving challenges that surfaced as a result of corporate change.
Created Intellectual Capital in the team room, supporting knowledge sharing.
Resolved technical issues and provided thought leadership to a team of over 200 service delivery professionals from 10 different countries (Argentina, Brazil, Canada, China, Costa Rica, India, Mexico, Philippines, Poland and United States) resulting in projects and changes being delivered successfully and on time and in turn very satisfied clients.
Common Development and Test Centre, IBM Canada – 2003 to 2008
Technical Lead and Architect
Lead Architect for CDT Release Projects, which involved technical decision making and co-ordination of major upgrades to Operating Systems and software on servers in the CDT. Planned the technical scope, provision, co-ordinate and test. Reviewed install documents, liaised with other global architects as issues were discovered and worked them to resolution. Assisted with test plans, documented upgrade sequence.
100% successful upgrades during my tenure and no failed changes.
Chaired weekly Capacity Planning and Performance Monitoring calls, ensuring the overall environment could grow as new clients boarded and that applications responded within service level agreements.
Automated build & upgrade process for 300+ servers, automated ID password resets and developed probe and monitoring tools to page out when there were issues, reducing costs to build and maintain substantially.
Created Intellectual Capital for build requirements supporting knowledge sharing.
Tested, debugged and evaluated new software before deployment, ensuring no failed changes.
Educated teammates on complex application issues that Level 2 Subject Matter Experts could not solve.
Cross-Teamed with global technical architects, resulting in best practice adherence across the company
Portals, Content Management and e-Commerce, IBM Canada – 2002 to 2003
Demonstrated consulting prowess assisting State Farm in the evaluation of software packages. Reviewing product specifications and other vendor material, identifying gaps and fit against functional and non-functional requirements and gathering costs for inclusion in the cost model.
By working closely with business users and vendors, was instrumental in gaining the client’s approval and buy-in to move ahead with the proposed solution to the multi-million dollar implementation phase of the project.
Additional Positions Held:
Solutions Consultant, Lotus Notes and Domino Developer, IBM Canada
Project Leader / Intranet Architect (Corporate Intranet), Kraft Canada
MBA (Managing Innovation and New Technology), McMaster University, 2001
B.Eng.Mgt (Computer Engineering and Management), McMaster University, 2000
TRAINING AND CERTIFICATIONS
AWS Certified Cloud Practitioner, March 2022
AWS Partner: Technical, Business and Cloud Economics Accreditation, 2022
MS Chief Information Security Officer (CISO) Workshop, 2021
Learning Paths for Azure Solutions Architect Expert, AZ303 & AZ304, 2020/2021
Ensuring Quality through the CGI Management Foundation - For Managers, 2020
Implementing Microsoft Azure Infrastructure Solutions, 2016
Amazon Web Services Partner Summit 2018
Contract Risk Management, 2016
Member Partnership Management Framework and other related CGI New Hire Training, 2015
Professional training at IBM including teaming, meeting effectiveness, presentation and negotiation skills, and solution design and delivery. Basic e-business Strategy, Knowledge as Strategy
Consulting: Introduction to Consulting, Data Collection & Analysis Techniques, Effective & Logical Presentations, Intro to Organizational Change, Negotiating in the Consulting Environment, Consulting Approaches, Consulting Fundamentals, Signature Selling Fundamentals, Signature Selling Sales Aids
Certified Lotus Professional, IBM Professional Training, 1997
Other Technical Courses:
Coursera, AI for Everyone, 2020
MIT Open CourseWare – Blockchain and Money, 2018
Azure Fundamentals, 2015
Domino / Notes: App Dev I, II, III, Sys Admin I, II, Advanced Lotuscript, Domino Web Development R7
MQSeries, DB2 Essentials, AIX / UNIX Shell scripting
TCP/IP Architecture, Internet Security & Firewall Concepts, IBM Firewall Implementation, e-Business fundamentals
Java: Java for the OO Programmer, Java for Domino, Server-Side Java Programming, Client-Side Java